1. Disclaimer

Disclaimer
My services are not medical advice. The advice you receive from me is for informational purposes only and is intended for use with common early childhood sleep issues that are wholly unrelated to medical conditions. My advice is NOT intended to be a substitute for medical advice or treatment. Always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in The Sleep Sense Program. Reliance on any information provided by {{brand.name}}is solely at your own risk.

2.    Exclusion/Limitation of Liability

Exclusion/Limitation Of Liability

{{brand.name}} does not make any representations or warranties, express or implied, regarding consulting services provided. {{brand.name}}’s liability (if any) is limited to the consulting fee paid by you to {{brand.name}}, and in no event will {{brand.name}} be liable to you for any other claim, losses or damages

3. Office Hours

Office Hours: Monday - Friday 9.00am - 5pm; Saturday 8.00am - 9.00am . You have the possibility of adding on additional night support. During office hours, If text support is part of your plan, I will respond within 2 hours. 

4. Payments and Cancellations

-Payment of the invoice is due 72 hours prior to the scheduled Private 1:1 Consultation.

- If the invoice hasn’t been paid your Customized Sleep Plan will not be written and your Private 1:1 Consultation will be rescheduled for a later date.

- Cancellations less than 72 hours prior to scheduled Private 1:1 Consultation date will only be refunded 50%of the fee

- Refunds will not be given once a consultation has taken place and a Personalized Sleep Plan has been created.

- If the client chooses to delay beginning the plan after the Private 1:1 Consultation and Sleep Plan creation, no refunds will be provided.

If the client chooses to begin the Sleep Plan one month or more after the plan has been created, a mandatory re-evaluation and possible amendments of the Sleep Plan may be necessary, there will be an additional fee of $50 for this process.

- In the event that a client pays for the services but would like a refund more than 72 hours prior to consultation or the creation of customized sleep plan, client will be fully refunded, minus a 3% charge for concept of credit card transaction fees